Channel Troubleshooting
Channel Troubleshooting
When the Gateway itself is up but messages are not flowing, the bot is silent or QR login succeeded but no send or receive works, the problem is usually in channel-specific config, permissions, intents or network details.
Run These First
Generic audit
openclaw doctor
openclaw channels status --probeThe second command adds lightweight live checks and warnings for known channel failures.
Frequent Channel Problems
Telegram sendMessage / setMyCommands fails
Check DNS, IPv6 and outbound HTTPS connectivity to api.telegram.org first. Many VPS failures are network problems, not bad tokens.
The Discord bot is online but does not reply in channels
Verify Message Content Intent first, then inspect guild or channel allowlists and whether requireMention is blocking the message.
WhatsApp scanned successfully but still does not work
Check whether the session is still online, whether credentials are updating and whether logs show loggedOut or status codes in the 409-515 range. Logout plus login is often the fastest fix.